Last updated: August 10, 2026
Privacy Policy
This policy explains what personal information Book Kumana Safari collects when you use this website, how that information is used, who it may be shared with, and the choices available to you. This policy applies to bookkumanasafari.com and the booking and account features available on it.
Information We Collect
When you create an account, we collect your name, email address, password, and country of residence. If you sign up or log in using Google, we receive your name and email address from your Google account instead of collecting a password directly.
When you make a booking, we collect your name, email address, phone or WhatsApp number, country, hotel or pickup location, and details about your travel party such as the number of adults and children traveling. We also collect any special requests you provide, your IP address, and your browser details.
When you submit a message through our contact form, we collect your name, email address, phone number if provided, the subject, the content of your message, your IP address, and your browser details.
If you leave a review after your safari, we collect the review text, your star rating, and any photos you choose to upload.
If you update your account settings, we collect any information you choose to add or change.
We do not collect any payment card numbers, bank account login details, or other financial account credentials through this website. Payment is made directly to our bank account by bank transfer, and you send us your payment receipt through WhatsApp for verification, outside of this website.
How We Use Your Information
We use your information to create and manage your account, process and confirm your safari booking, communicate with you about your booking by email and WhatsApp, respond to questions submitted through our contact form, display your review if approved, and coordinate hotel pickup and safari logistics with the local guide who fulfills your booking.
We do not sell your personal information to third parties, and we do not use your information for targeted advertising.
Who We Share Information With
We share the booking details necessary to fulfill your safari, such as your name, travel date, and pickup location, with the local safari guide who operates your tour.
If you sign up or log in using Google, Google processes the authentication on their end according to their own privacy policy, and we receive only the profile information described above.
We do not share your information with any other third parties except as required by law.
Cookies and Session Data
We use session cookies to keep you logged in to your account while you use the website. These cookies are necessary for the site to function and are not used for advertising or tracking you across other websites. We do not use any analytics or tracking scripts on this website.
Data Retention
We retain your account and booking information for as long as your account remains active and as needed to fulfill bookings, respond to inquiries, and meet our legal and accounting obligations. You can request that your account and associated personal data be deleted, subject to any records we are required to keep for legal or accounting purposes.
Your Choices
You can update your profile information at any time from your account settings page. You can request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your account by contacting us using the details below.
Children
This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of eighteen.
Changes to This Policy
We may update this policy from time to time to reflect changes in how the website works. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how your information is handled, contact us at bookkumanasafari@gmail.com or by WhatsApp at +94776872575.